Inventory OOS?

[greeneyedgirl107]

Hello.  I'm trying to purchase item 12450 which is the 3.4 ounce Estee Lauder Pleasures fragrance.  When I got to the page it says there are only a few left.  I was able to add it to my basket, but then the order wouldn't go through.  I tried again, and when I tried to add it a second time it was still listed as in stock but I got an error message saying that it was OOS on the product page.  

I'd like to use my Rouge $25 off $75.  Is there anyway you can help me?  THANKS!

[HelenBT]

Hi @Anonymous7,

It looks like there is only one available in the inventory. To ensure you are able to receive this product and not have your order cancelled, I recommend seeing if this item is available at a store near you so that you are still able to take advantage of your code and get your fragrance! I apologize for the inconvenience.

-Helen

[greeneyedgirl107]

@HelenBT I was just about to edit my reply when I saw your response (for some reason I don't get e-mail notifications when my username is put in with capital letters; I posted about this on another thread -- don't worry about it).  ANYWAY, I was going to edit in that my order went through, but I don't know if that means that it might be canceled or nor since I've heard of that happening.  Do you know when I might be informed if this were to happen?  (Unfortunately, my Sephora does not carry this fragrance at all.)

THANKS for your help!

[HelenBT]

Sorry to hear you weren't notified! I'm glad your order went through! If however, there are any issues with the order, feel free to send me a PM and I can look into this further for you! Incase, it does get cancelled you should be sent an email regarding the cancellation! Sometimes Sephora emails are sent to junk/spam so you may not see it. I recommend keeping an eye out just incase! I hope this helps 🙂