Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Jessie122
NEWCOMER I
‎11-11-2024 08:11 PM
‎11-11-2024 08:11 PM

I have my order number but no confirmation email

I just placed an order for the 11/11/24 Sephora sale, emptied the digital shopping basket, card got charged, received an order number, but I didn't receive a confirmation email. Should I be concerned (some other threads say that they've had their orders cancelled)? I've checked all of my in-boxes (including the spam).

0
Reply
1 Reply
1 Reply
keelybt
MOD
‎11-12-2024 09:06 AM
‎11-12-2024 09:06 AM

Re: I have my order number but no confirmation email

@Jessie122 We are experiencing a system delay for order confirmation emails. I see the order placed last night is currently processing. 

0
Reply
Conversation Stats
  • 1 reply
  • ‎11-11-2024 08:11 PM
  • 156 views
  • 0 Hearts Given
  • 2 Contributors
Top