Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

I got an E-receipt of the Item I did not purchase

Today, I received an E-receipt from Sephora of the item I didn't purchase. I know I'm from a different state (NY), but the e-receipt was actually the one from another state (Florida). 

 

I even reached out to customer service, but to no avail. Since they told me they could not change it, I do not know what else to do.

 

I just want to share my experience of something I have never had or seen before.

Re: I got an E-receipt of the Item I did not purchase

Hi @MinaRuby,

 

I'm sorry about this! I'll send you a message shortly so I can look into this further.

 

Best,

Laurie 

1 Reply
Conversation Stats
  • 1 reply
  • 87 views
  • 0 Hearts Given
  • 2 Contributors
testing