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Post in Customer Support
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I didn’t receive a product and both samples.

I made a purchase, and purchased three different items and was to get two free samples with those three items.. I am missing 1 item I paid for, and I am also missing the two samples. I tried to figure out how to contact someone, so I hope I’m doing it on the right platform. SEPHORA COLLECTION #LIPSTORIES Lipstick 67 Sink Or Swim 

 

1 Reply

Re: I didn’t receive a product and both samples.

@kRaew18 I'm sorry to hear that! I will send you a PM. 

Re: I didn’t receive a product and both samples.

I apologize for the late response. I just figured out how to find this. This is the second time I’m using this website. I’m still getting the hang of it. I received the products, but now I’m still missing the two free samples that were included.. 

Re: I didn’t receive a product and both samples.

Hi @kRaew18,

 

My apologies! I'll send you a message shortly to assist. 

 

Best regards,

Laurie 

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