How do I find my credit card account number?

[CariFrantz]

I just received my Sephora credit card in the mail. I am trying to register it online, but it is asking for my account number. How do I obtain this?

[tlight11]

I can't find my credit card account number anywhere to make my payments. How do I do this?

[DaneeBT]

HI @tlight11 Oh no!  I recommend reaching out to Comenity Capital Bank directly for assistance. Please call:

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

[WeeLaura]

I'm in a similar situation. Was approved for a Sephora card today but never received a confirmation email with any information. When I tried to register my account on the Comenity site, it asked for my account number, which I never received.  Tried reapplying for the card in case there was a  mistake, and it said records show I already have a card. But I have no information on this card & can't use it or register it. Help!

[DaneeBT]

Hi @WeeLaura,

Sorry to hear that! I'm sending you a PM.

Always,
Danee

[thanhfi]

I have the same situation. Plz pm me too. I want to make an payment 

[keelybt]

@thanhfi I will send you a PM to help. 

[suziwho]

Can you please help me too? I've called and it just goes silent. I want to make a payment and can't.

[ingridqt]

Hello! Could you also help me? I got locked out of my online account and have no idea how to figure out my account number to get my information.

Thank you!

[DaneeBT]

Hi @ingridqt

I recommend reaching out to Comenity Capital Bank directly! I will send you a PM with their information.

Always,
Danee

[suziwho]

I have tried that, they do not answer.

[DaneeBT]

Hi @CariFrantz,

I will send you a PM to further assist.

Always,
Danee

[Jamieleelien]

Hello! I am having the same issue. I am having a lot of trouble finding my card account number. I was able to make a payment over the phone but I want to register online so that I can actually see statements. Plz help ❤️

[LaurieBT]

Hi @Jamieleelien,

I'm sorry to hear this and I'll send you a message shortly. 

Best regards,

Laurie 

[livethelifeaqua]

Can you help me as well? I can’t find my account number anywhere and need it to pay my bill 

[DaneeBT]

Hi @livethelifeaqua

Oh no! I will send you a PM.

Always,
Danee

[sophia5555]

Hi, 

I'm having the same issue. I want to pay my card and haven't received the card or card details to make my card payment. 

[DaneeBT]

Hi @sophia5555

Sorry to hear that! I just sent you a PM.

Always,

Danee

[kimmm2]

Same here. 
can you give me a message? 

[DaneeBT]

Hi @kimmm2

I'm sending you a PM!

Always,

Danee

[alexgilligan]

I'm having the EXACT same problem - can anyone help?