How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[JaneanBT]

Hi @aga221,

I will send you a private message.

Best Wishes,

Janean

[Anonymous]

I have the same issue

[DaneeBT]

Hi @Anonymous,

I'll send you a PM to assist.

Always,

Danee

[napass]

Hi! I'm having the same issue, can someone help?

[DaneeBT]

Hi @napass,

I'll send you a PM to assist.

Always,

Danee

[rowiemay]

I have the same issue… I need to add my point to an existing purchase. 

[LaurieBT]

Hi @rowieay,

I'll send you a message shortly.

Warm regards,

Laurie

[Jessypao]

I need help too!

[LaurieBT]

Hi @Jessypao,

I'll send you a message to assist.

Best regards,

Laurie

[RivP]

Hi! I'm having a similar issue, where my account was not attached to my purchase. I have my receipts with over $2000 spent and everything but my account was not attached to the purchase. 

[GardenMuse]

I did this too! I bought some items yesterday and couldn’t remember my account. Any chance I can get the points to attach to my account now? Thank you!

[DaneeBT]

Hi @GardenMuse,

I sent you a PM.

Always,
Dane

[DaneeBT]

Hi @RivP,

I'm sending you a PM to help!

Always,

Danee

[Anonymous]

Same problem 🤦🏼‍♀️ Casher said she couldn’t find my account when looking it up

[Katya222]

Hi, I have the same issue. I bought something last week but forgot to login so purchased as a guest. How can I add that order to my profile so that I can get credit for the points?

[keelybt]

@Katya222 I will send you a PM to help. 

[erikazilla]

I need help with this too 

[LaurieBT]

Hi @erikazilla,

I'll send you a message to assist.

Warm regards,

Laurie

[QueenSmilez]

Hi, can you please help me with adding my receipt to my account for the points also? 

[DaneeBT]

Hi @QueenSmilez,

I'm sending you a PM to help.

Always,

Danee

[pattycake4]

I have the same issue can you help?