How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[lydia10423]

Hi,

I'm having the same issue. Could someone help me as well? Thanks.

[melissabt]

@lydia10423,

I am going to send you a message shortly!

[shayshaybaby617]

Same issue here. My husband bought me an ABH pallet today. And he didn't even think to give them my email at the register. Can I please get my points for my pallet even after the initial transaction?

[ZakiyaBT]

Hi @shayshaybaby617,

I will send you a PM for further assistance. 

[shayshaybaby617]

Hi! I was just wondering if you can either send or resend the PM? I can't find anything in my messages. Thank you!

[MIKSS]

Same with my case, I purchased a $100+ product in sephora 4 months ago and I wanted to at least gain rewards from it. Can you help?

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[RebeccaBT]

Hi @MIKSS,

I will send you a PM to assist you.

Best,

Rebecca

[Anonymous]

I have the same issue. Made a rather large purchase today and didn’t realize it wasn’t added 😞

[DaneeBT]

Hi @Anonymous, I'm sorry to hear that! I'll send you a private message in just a moment to assist you.

[Anonymous]

Hi @DaneeBT, i just activated my account and i was wondering if you can add a previous purchase. thank you   

[DaneeBT]

Hi @Anonymous,

I will send you a PM to help 🙂

Always,
Danee

[eunjisaurus]

Hi @DaneeBT I have the same problem as well. Do you think you could help me too?

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[DaneeBT]

Hi @eunjisaurus, I'll be happy to assist you! I'll send you a PM now!

[Anonymous]

I have the same issue too, can someone please help me! I'm from Australia and my dad was in NY and gave the girl my old us number 😞 

[DaneeBT]

Hi @Anonymous, I'm going to send you a PM to help 🙂

[sarahmwah]

Is someone able to help me with this too.  I’m not from America but here for 3 months and didn’t have my card or know my cell number 

[RebeccaBT]

Hi @sarahmwah,

I will send you a PM to further assist you. Thank you!

Best,
Rebecca

[onyxember]

If you have your receipt and call Sephora, they should be able to add them to your account. Points also don’t expire as long as you make a purchase or get your birthday gift within 18 months of inactivity. You always have the points but to rank up to a vib or rouge you have to buy $350 or $1000 within the year

[laurhen]

yep im gonna be that person and say that, im having the same issue

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[onyxember]

If you have the receipt and call Sephora, they can add points to your account

[ZakiyaBT]

Hi @laurhen,

I can assist you with this. I will send you a PM shortly. 

Best,

Zakiya