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Post in Customer Support
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How can i add points after purchase?

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

Re: RE: How can i add points after purchase?

@Anonymous I will send you a PM to help with this. 

Re: RE: How can i add points after purchase?

I have same situation here too. Please help me out


@PenelopeBT wrote:

Hi @Edwardsdm1,

 

Please send me a private message with a copy of your receipt for further assistance.

 

Stay Gorgeous,

Penelope


 

Re: RE: How can i add points after purchase?

Hey! Can you help me with this issue too?

Thank you for replying! So is there a time limit before t...

Thank you for replying! So is there a time limit before the points cant be added anymore or something?

Re: Thank you for replying! So is there a time limit before t...

Hi @MeilaniC,

 

We will be able to assist you with this after Christmas as we wouldn't want to spoil the surprise 🙂 Please be sure to hold onto the receipt until then. I hope this helps!

 

- Laurie

Re: Thank you for replying! So is there a time limit before t...

Hi!

 

I have a couple of purchases I’d like to add to my card. Can someone help? 

Re: Thank you for replying! So is there a time limit before t...

Hi @Rienna008,


I will send you a private message to assist. Thank you!

 

Best regards,

Laurie

Re: Thank you for replying! So is there a time limit before t...

Hi!

 

Can someone please help me with adding points after my purchase? 

 

Thank you! 

Cecilia Nguyen

Re: Thank you for replying! So is there a time limit before t...

Hi @CeciliaNguyen,

 

I'll send you a message to assist!

 

Best,

Laurie

Re: Thank you for replying! So is there a time limit before t...

Hi! Would you mind assisting me as well? I have purchases from yesterday that I would like to link with my account.

Re: Thank you for replying! So is there a time limit before t...

@kseniak I will send you a PM to help. 

4 Replies