How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[miaaaa27]

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@MeilaniC wrote:
My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

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hi i was having the same problem and i was wondering if someone could help me because i just created my account today but made a purchase yesterday. hope someone can help me add my points to my account!

[keelybt]

Hi @miaaaa27 I will send you a PM to help.

[miaaaa27]

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@MeilaniC wrote:
My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

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hi i was having the same problem and i was wondering if someone could help me because i just created my account today but made a purchase yesterday. hope someone can help me add my points to my account!

[Anonymous]

Hi, I have the same issue as well. I just bought few items from Sephora today. I signed up an account after the purchase, and I want to add the point from my last purchase to my account. Can someone help me?

[LaurieBT]

Hi @Anonymous,

I'll send you a private message requesting a clear photo of your store receipt so that I may assist with adding the points to your account. 

Best regards,

Laurie 🙂

[Anonymous]

Hey Laurie, I have the same problem; could you help me out in adding the points to my account from my receipt? 

[RebeccaBT]

Hi @Anonymous,

I will send you a PM to further assist you with your points. 

Best,

Rebecca

[Anonymous]

Hi Laurie, did you receive my email?

[LaurieBT]

Hi @Anonymous ,

I received your private message and I'll respond shortly to assist you further. 🙂

Best,

Laurie

[lililovesyoou]

Hello, I happen to have the same situation. Can anyone please help. 😭

[DaneeBT]

Hi @lililovesyoou,

I'm going to send you a private message to help!

Always,
Danee

[smaGill07]

Hello! I also have the same issue - my bf bought me a gift & didn't give my e-mail to keep it a surprise... I still have the receipt & don't know how I can claim the points?! pls help!

[carolineh11]

same problem

[RebeccaBT]

Hi @carolineh11,

I will send you a PM to assist you. 

Best,
Rebecca

[RebeccaBT]

Hi @lynxie,

I will send you a PM to assist you. 

Best,
Rebecca

lynxie

[keelybt]

Hi @smaGill07, I will send you a PM to help. 

[Kieranfitzpat]

Hi, I am also having the same problem! Could someone help me too please? Thanks!

[LaurieBT]

Hi @Kieranfitzpat,

I'll send you a private message in a few moments requesting a clear photo of your receipt so that I may assist further. 

Best,

Laurie

[tubsinatub]

Hi! I have the same issue, is it possible I could get some help as well? My boyfriend bought me a gift set for Christmas and the store associate told him that I'd be able to add it to my account online but I haven't been able to?

[LaurieBT]

Hi @tubsinatub,

Sorry for any misunderstanding! Clients are not able to add points on their own, but we are happy to assist you with this. 🙂 I'll send you a private message shortly to help!

Best,
Laurie

[ElenaZai]

HI! Can you help me with this issue too please-please?