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Post in Customer Support

Horrible Packing and Shipping Service

Just received another order with missing items.. This is the 3rd order within a month that it’s occurred. It was Frustrating initially but I got over it since they could just re-ship the item to me, but now almost 2 weeks after having placed the order, it’s out of stock. It wasn’t out of stock a few days ago (I noticed it browsing the site), and I ordered it on the 31st. It was literally the only thing I ordered, the other items in the box were the offer/sample items… so over Sephora

Re: Horrible Packing and Shipping Service

Hi @AlmetaR,


I will send you a private message.


Best Wishes,



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