Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Help ! Can't sign into my account ( site indicates rejects my server ? ) I've used it for over a year...Why now ?

 Greetings Everyone, I have been having the most frustrating experience, while attempting to log on  to Sephora's website, a fairly recent development given I have been operating my shopping experience on the site for years. While I attempt to log in the screen asks for the requisite email & password which it repeatedly rejects. I then try again at which time I am greeted with a no holds barred Access Denied after a few retries, I give up regrettably, however I haven't the time nor patience to investigate the problem. I have noted several other people expressing the same type of problems.

 

Sephora , Don't forget your Loyal customers ! 

1 Reply

Re: Help ! Can't sign into my account ( site indicates rejects my server ? ) I've used it for ove...

@Selflove1 I'm sorry to hear that you are having trouble signing in! Have you tried clearing your cookies/cache or a different browser?

Conversation Stats
  • 1 reply
  • 388 views
  • 0 Hearts Given
  • 2 Contributors