Gift card has more than 16 digits

[jacjo]

Hi,

I recieved a gift card for my birthday and it has more than 16 digits on the back of the card.  I tried checking out my basket yesterday and it said that the card number was too long.  Can someone please help me?  Thank you.

[kell0g]

yep. same problem here.. how did you fix it?

[LaurieBT]

Hi @kell0g,

My apologies, have you already scratched off the back of the card to reveal the 16-digit number? 

Best regards,

Laurie 

[LaurieBT]

Hi @jacjo,

I'll be happy to look into this and I'll send you a message shortly.

Warm regards,

Laurie

[KellyLaurenH]

Hi - I am having the same issue! Any assistance greatly appreciated.

[keelybt]

@KellyLaurenH I will send you a PM to help.