10 digit gift card

[madi10219391]

Spoiler

Hello, All

Recently, I was gifted a gift card that only had 10 digits. it worked in the store and everything. I purchased something that was 19.40 dollars and the remaining balance was $30ish dollars. When I returned to the store to return the item it said it had no money. can someone please help thanks. 

[LaurieBT]

@madi10219391, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. 

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