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Post in Customer Support
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Free samples

Why arenโ€™t they updating the samples? Theyโ€™re all out of stock. 

3 Replies

Re: Free samples

And the canned โ€˜weโ€™re sorry to hear thisโ€™ responses are ridiculous. Do better, Sephora. Stop treating us like idiots AND pretending you care. 

Re: Free samples

@gingershvite, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

Re: Free samples

Or how about you reply to this public thread instead since there are a ton of people having the exact same issue

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