Free samples

[Tsewangmo]

I had ordered some free samples with my purchase but non of them were sent only the ones I purchased. So disappointing why even ask if u not sending I was so looking forward to try them 

Burberry her elixir  perfume and gently concealer 

[keelybt]

@Tsewangmo I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[CookieGirl1]

@Tsewangmo I know it's disappointing but Sephora provides the disclaimer that samples are provided subject to availability so we don't always get the ones that we've actually requested 😕.