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Post in Customer Support
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FedEx returns

I don't want to go to any of the locations that the return page wants me to use for various reasons: traffic, road construction, lack of mask-wearing and also one in a dicey neighborhood.

 

Can I take my FedEx return to another location that is convenient for me?   I'm happy to package and label. 

 

I know somebody at Sephora thought this was a great idea - for me, not so much.  It was a lot easier to mail things back.

2 Replies

Re: FedEx returns

Hi @nap1,

 

Yes I believe you should be able to drop off your return at any FedEx location. I'd recommend choosing a location that is closest from the return options available, and then dropping it off at your preferred FedEx location. 

 

Warm regards,

Laurie

Re: FedEx returns

Thanks.  Much appreciated.

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