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Post in Customer Support
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12345lady
NEWCOMER I Insider
‎12-17-2023 10:32 PM
‎12-17-2023 10:32 PM

ERROR Unable to place order

unable to place order

I've been trying to buy my setting powder but it keeps telling me to check the billing address and card information but all the information is correct??

Reply
4 Replies
JaanaiMerari
NEWCOMER I Insider
‎12-19-2023 10:10 AM
‎12-19-2023 10:10 AM

Re: ERROR Unable to place order

I am having the same issue trying to purchase Sol de Janeiro set. How did you fix it?

0
Reply
1 Reply
LaurieBT
MOD Rouge
‎12-19-2023 10:25 AM
‎12-19-2023 10:25 AM

Re: ERROR Unable to place order

Hi @JaanaiMerari,

 

I'm sorry for the trouble and I'm happy to check on this. I'll send you a message shortly.

 

Best regards,

Laurie 

0
Reply
DaneeBT
MOD Rouge
‎12-18-2023 07:50 AM
‎12-18-2023 07:50 AM

Re: ERROR Unable to place order

Hi @12345lady oh no! I'll send you a PM.

0
Reply
1 Reply
JaanaiMerari
NEWCOMER I Insider
‎12-19-2023 10:11 AM
‎12-19-2023 10:11 AM

Re: ERROR Unable to place order

I am having the same issue. Can you please help me?

0
Reply
4 Replies
Conversation Stats
  • 4 replies
  • ‎12-17-2023 10:32 PM
  • 381 views
  • 1 Hearts Given
  • 4 Contributors