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Post in Customer Support
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Didn’t sign up for auto-replenish but order says every two months?

I recently purchased two items for the Sephora sale for me and my mom as a buy online and pickup in person. When I checked my order, even though I did NOT sign up for auto-replenish, it says delivery every two months. I didn’t sign up for this and I don’t want it. When I go to my account there is nothing listed under auto replenish. Why does this order say delivery every two months? I called customer service and was told they had no answers and to just wait and see what happens. I don’t want to wait and see if I’m charged though- why was something like this done with my order without my consent?? How do I stop it?
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Re: Didn’t sign up for auto-replenish but order says every two months?

@sodapup I'm so sorry to hear about this! I will send you a PM.

Re: Didn’t sign up for auto-replenish but order says every two months?

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