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Post in Customer Support
inkpen5000
NEWCOMER I
‎02-25-2023 08:24 AM
‎02-25-2023 08:24 AM

Didn't receive the extra 500 points from "POINTSDEAL" code

Hi! Yesterday I ordered $100 (over the $75 minimum for this code) and still didn't receive the extra points. This happened last night and I only got 114 points. Maybe I did something wrong. Can someone please help? Thank you!

0
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4 Replies
DaneeBT
MOD
‎02-25-2023 08:53 AM
‎02-25-2023 08:53 AM

Re: Didn't receive the extra 500 points from "POINTSDEAL" code

Hi @inkpen5000 

 

It may take up to 24 hours for the bonus points to be credited. If they're not credited after 24 hours, please send me a PM with your order number. Thanks!

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3 Replies
inkpen5000
NEWCOMER I
‎02-28-2023 04:20 PM
‎02-28-2023 04:20 PM

Re: Didn't receive the extra 500 points from "POINTSDEAL" code

Hi! I still haven't gotten the points. Should I still send you a PM?

0
Reply
1 Reply
keelybt
MOD
‎02-28-2023 04:28 PM
‎02-28-2023 04:28 PM

Re: Didn't receive the extra 500 points from "POINTSDEAL" code

@inkpen5000 I will send you a PM to help. 

0
Reply
inkpen5000
NEWCOMER I
‎02-25-2023 08:55 AM
‎02-25-2023 08:55 AM

Re: Didn't receive the extra 500 points from "POINTSDEAL" code

Ok, thank you so much!

0
Reply
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  • ‎02-25-2023 08:24 AM
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