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Post in Customer Support
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MANDI524
NEWCOMER I Rouge
‎11-06-2018 04:36 PM
‎11-06-2018 04:36 PM

Damaged package

My first order was just delivered with my YTTP cleanser smashed, spilled all over the box, soaking through the package and leaving it ripped open on top and everything soaked on the inside. I am so upset. Half of this order was gifts for people 😫 There was no bubble wrap or packaging bubble and my order had a few glass items. I don’t understand the lack of care in packaging such an expensive order 😫

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MANDI524
NEWCOMER I Rouge
‎11-07-2018 08:09 AM
‎11-07-2018 08:09 AM

Re: Damaged package

Can somebody contact me in regards to this please?

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JaneanBT
ALUM II Rouge
‎11-07-2018 08:59 AM
‎11-07-2018 08:59 AM

Re: Damaged package

Hi @MANDI524, 

 

I am very sorry about that! I will send you a private message so that I can help you with this. Thanks! 

 

Best Wishes,

 

Janean

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  • 2 replies
  • ‎11-06-2018 04:36 PM
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