Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results forย 
Search instead forย 
Did you mean:ย 
Post in Customer Support
|

Damaged package

My first order was just delivered with my YTTP cleanser smashed, spilled all over the box, soaking through the package and leaving it ripped open on top and everything soaked on the inside. I am so upset. Half of this order was gifts for people ๐Ÿ˜ซ There was no bubble wrap or packaging bubble and my order had a few glass items. I donโ€™t understand the lack of care in packaging such an expensive order ๐Ÿ˜ซ

Re: Damaged package

Can somebody contact me in regards to this please?

Re: Damaged package

Hi @MANDI524

 

I am very sorry about that! I will send you a private message so that I can help you with this. Thanks! 

 

Best Wishes,

 

Janean

2 Replies
Conversation Stats
  • 2 replies
  • 1070 views
  • 0 Hearts Given
  • 2 Contributors
Photos1