Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Customer Service Survey Mistake

Good morning,

 
I had spoken to a customer service representative earlier this morning around 8 a.m. EST who was very helpful and tried to assist me with my questions. 

Unfortunately, while I was taking the customer service survey my hand slipped and gave him the wrong rating. I would like to correct my survey answers to say it was a 5/5 service that was provided and I was very satisfied with the service. I apologize for the mistake. #customersupport
1 Reply

Re: Customer Service Survey Mistake

@TwirlerTisi Oh no! I will send you a PM. 

Conversation Stats
  • 1 reply
  • 108 views
  • 0 Hearts Given
  • 2 Contributors