Checkout error message

[wondsors]

Checkout error

Hello,

I'm trying to checkout and my order doesn't require a credit card or an address b/c it's a digital reward from the Rewards Bazaar but I keep getting the following error message: 

Error

Unable to place your order. Please verify that your card information and billing address are correct.

If applicable, we have reversed any pending charges to your account.

[DaneeBT]

@wondsors sorry to hear that! Please contact us via phone at 1-877-737-4672 or via our live chat so we can further assist. Thank you!

[annagui]

I am having this same issue Sephora does not let me check out I’ve been trying for

Hours all my info is completely correct and online chat are not open

[keelybt]

@annagui I'm sorry to hear that! It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service