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Post in Customer Support

Cancel Order

I chose the wrong payment method. How can I cancel my order?

Thanks 

Re: Cancel Order

Hi @MAAPZ, I'm so sorry, we're unable to cancel or modify orders once they're placed. You're welcome to return the items though!

Re: Cancel Order

hi,i chosed the wrong product,how can i cancel my order? I made it today

Re: Cancel Order

hi would I be able to cancel my order I choosed the wrong payment method and I can’t overdraft the card pls.

Re: Cancel Order

Spoiler
Cancel order

Hello team, I need to cancel my order. I just placed it on the system and after reading all the comments on the site , I only got a short amount of time to cancel it. Please help!!!

 

Re: Cancel Order

Hi @Kaitlynn2023 I'll send you a PM.

Re: Cancel Order

Hi Stephanie, 

I have a similar situation. I ordered bum-bum scrub when I meant to order the cream. . Can I return back to the person who ships it to my house? Also, if it is just credit that goes onto my account can that be used towards the cream and be ordered at the same time and just have a note not to drop off the scrubs since you can't modify orders once they are placed. I just don't want to have an extra 59 dollar credit on my account. 

Thanks, 

Lauren 

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