Canada POST Strike - Order #

[Takouhi]

I placed an order on September 26, and Sephora online said, we are working with other delivery services, as Canada Post is on Strike. I still have not received anything. 
Today, October 14 - I was in Kingston area and Sade said, because I live in a Rural area, looks like Sephora is waiting for Canada Post to start deliveries again. 
Well, I receive deliveries by Purolator, Fedex and other companies, I do not know why; I am still waiting for my order which is over $400.00 to be delivered by Canada Post. 

Please, Sephora, you can do better than this. 

Thank YOU!

Takouhi (VIB ROUGE)

[LaurieBT]

@Takouhi, I'm happy to check on this. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Please note, the order number was removed from your post for security purposes. Thank you!