Can't access my Rewards account I created in store

[Jesss0422]

I only ever shop in Sephora in store (15 years) and give my phone number every time for points. I recently downloaded the Sephora app and I can't figure out how to associate my historical rewards data to my account.

[vsali89]

I am having the same issue! 

[LaurieBT]

Hi @vsali89,

It sounds like your accounts need to be linked and we're happy to help. I'll send you a message shortly.

Best,

Laurie  

[LaurieBT]

Hi @Jesss0422 @NattyNat83,

I'll send you a message to help! 

Best,

Laurie 

[hahhaha12333]

im having the same issue can you help me?

[emmyyy17]

Hi,

can I also get some help connecting my phone number to my account? I have a lot of points in store but it isn’t transferring to my account. Thanks!

[keelybt]

@emmyyy17 I will send you a PM. 

[NattyNat83]

I’m also having the same issue.