Can i get refunded for purchaces made on a gift card order online?

[ririiiiiiie]

Im in a worry that i can't get refunded for something i purchased online with an in person giftcard. I bought an item worth 20 dollars on a gift card but i am unsure whether i will be able to get refunded on the item and hopefully exchange the item for something else. I bought this online with a giftcard can i exchange it. Or am i even able to go to an in person store and get refunded?

[LaurieBT]

Hi @ririiiiiiie,

Yes! Online orders can be returned or exchanged in store. If you paid with a gift card and return your item in-store within 30 days, you would receive a refund to a new gift card. If you return in-store within 31-60 days, you would receive a store merchandise credit (which can only be used in stores, not online) or you can do a product exchange. To view the return policy please visit: https://www.sephora.com/beauty/returns-exchanges

Best regards,

Laurie