Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Can a return disqualify rouge status?

Hi,

I was qualified as Rouge till the end of 2019 two months ago. However, some products I purchased didn't worked out, and I end up returning them. I'm now around $50 away from the $1000 spent. My beauty Insider profile still says I can "enjoy life as a Rouge through 12/31/19." though. Do I need to worry about buying $50 worth of product if I want to keep my Rouge status? I saw a few posts from last year asking similar question but want to double check if any T&C changed since then. 

Re: Can a return disqualify rouge status?

Hi @CoconutLatte,

 

When you make a return that does decrease your year to date spend. To remain at Rouge status you will have to spend the amount needed to achieve Rouge status. If you have further questions please feel free to send me a PM. 

 

Best,

Zakiya

 

Conversation Stats
  • 1 reply
  • 5682 views
  • 0 Hearts Given
  • 2 Contributors