Broken Sample

[DeeRiley]

The Dior sample with my order came apart. It consists of a very thin plastic pointed stick that came out of the tube shaped package. There appears to be something with bristles on it inside a hole in the bottom of the tube. I think it’s supposed to be some kind of eyelash brush in the tube? Can you please send me another one, maybe this one will not be broken. Thank you. Diana (Dee) Riley 

[jiangyunshu]

Was it the white Dior lash primer sample? Mine broke as well.

[keelybt]

@DeeRiley I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service