Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Birthday gifts 2022 all unavailable

So I was looking at the options for birthday gift sets for this year as my birthday is at the start of next month, so in less than 3 weeks' time. But every option is either sold out or marked as unavailable to order online or for in-store pickup.


Is there going to be an option for people who will have their birthdays pass by the time restocks occur, as I saw in community forum chats there is a limited window of time you can order the gift around your birthday, but I do not know if the restock timing will occur before my window closes, and if there will be information emails to let us know to make sure people who have already missed out/ those who may miss out until restock call all get their gift?



Re: Birthday gifts 2022 all unavailable

Hi @CattyT3


I am showing that all gifts are available on except for the Olaplex gift. We do not have a restock date for the Olaplex gift. I am sorry about that.


Best Wishes,



Re: Birthday gifts 2022 all unavailable

What about receiving a birthday gift without making a purchase?  I too received message to take a look at Birthday gifts but they either have to be ordered online and require a purchase be made or they aren’t available for pickup. I’m really starting to rethink giving my money to Sephora. Can’t redeem the points I do have either. Has to be done in a Kohls store and they are always out of stock. What a great Rewards Program…..,

Re: Birthday gifts 2022 all unavailable

Hi @LaVoniaGreen,


A merchandise purchase is only required if you redeem the gift online, and we offer free standard shipping on all orders. No purchase is needed if you redeem the gift in store. I'd recommend checking with your local store to learn which gift options they have available. I apologize for any disappointment and we appreciate your feedback!




Re: Birthday gifts 2022 all unavailable

Thank you, I just checked and was able to add the tatcha gift set to my basket now (finally! ) 🙂

4 Replies
Conversation Stats
  • 4 replies
  • 0 Hearts Given
  • 4 Contributors