Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Beauty Insider Challenge Points

Hi! So I recently made an order online to pickup at store and it had a clean hair product which is worth 100 points on the Beauty Insider Challenge but they haven’t shown up. Does this take a while? 

1 Reply

Re: Beauty Insider Challenge Points

Hi @Shelianb,

 

I’m happy to check on this and I’ll send you a message shortly.
 

Best,

Laurie 

Re: Beauty Insider Challenge Points

Can l use points and earn points in the same transaction?

Re: Beauty Insider Challenge Points

@Freelancer47 Yes! Please note, it may take 24 hours for the points to be credited to your Beauty Bank for completing a challenge. 

Re: Beauty Insider Challenge Points

@Shelianb  Did the hair product cost at least $25? If not, then it didn’t qualify for the challenge task, unfortunately. 

Conversation Stats
  • 4 replies
  • 539 views
  • 2 Hearts Given
  • 5 Contributors