Beauty Insider Appreciation Event 2018

[SephoraBIC]

We are updating the Beauty Insider program with exciting changes to benefits, which you can learn more about here: https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Program-Updates-FAQS/td-p/4114842

In celebration of our Beauty Insider members, we are offering exclusive access to this year’s Beauty Insider Appreciation Event. Here's the breakdown:

Rouge, you shop the event early beginning Fri 8/24. This means you get 20% off on the hottest beauty products before anyone else. You can continue to shop the entire event through Monday 9/3.

VIB and Insiders get to shop, too! Starting Thursday 8/30, VIB will receive 15% off and Insiders will receive 10% off your purchase.

You can use your discount one time online or as many times as you want in-store. Check your email to get your code!

Want more details? Check out our FAQs:

What is the Beauty Insider Appreciation Event?

This is a special event to celebrate our Beauty Insiders and the recent changes to the Beauty Insider program. This promo is a great excuse to splurge, restock favorites, and start stocking up on fall newness.

What’s the offer?

Rouge gets 20% off, VIB gets 15% off and Insiders save 10%. Plus, Rouge (we see you!) gets to shop early before VIB and Insider.

What if I like to order online?

That’s cool. You can redeem the offer on both US and CA sites. Please note that online orders are one time use however you are welcome to shop as frequently as you’d like in-store.

Can I redeem the offer more than once?

Online you may redeem the offer one time but if you forget something the first time around, don’t even stress. The offer can be used as many times as you want in-store.

What’s my code to shop?

You can shop one time online with your code below based on your tier:

Rouge: YESROUGE

VIB: YESVIB

Insider: YESINSIDER

You can also bring your barcode into store to use as many times as you want. Check your email to get your store barcode!

Dates, please?

Rouge: Fri 8/24 - Mon 9/3

VIB and Insider: Thurs 8/30 – Mon 9/3

Wait, why are the dates split?

As a benefit of our top tier of membership, Rouge gets to shop the event early.

Is this offer available in Canada?

Yes! Some Canada stores may be closed on Mon 9/3 for Labor Day so be sure to call your store for holiday hours and closures.

What about Sephora inside JCPenney?

The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.

Are there any exclusions?

In one word, yes. In lots of words: The offer cannot be applied to previous purchases, gift cards, Flash shipping or PLAY! by Sephora subscriptions, or combined with any other promotional offers. Not valid on purchases of Dyson, customizable sets online or through Sephora’s Customer Service. Clients are limited to three Drunk Elephant-branded items per transaction and three Tatcha-branded items per transaction. Merchandise quantities may be limited, see store for details.

[Kim888]

@RimshaF There’s no weekly wow because of the sale 

[Ashletta216]

So when should we be receiving e mails and/or barcodes? I have received nothing in the mail, on the app or in an e-mail.

[DaneeBT]

Hi @Ashletta216 @mnda  @val2222 @natchagom 

I'm sorry to hear you all didn't receive the BI Appreciation Event email! I've refreshed all of your email subscription settings. 

If you'd like to shop online, the promotion for Rouge members is valid between Fri 8/24 - Mon 9/3 and the code is YESROUGE. If you'd like to shop in store, please provide the Cast Member with your BI account information and mention the discount at the cashwrap. Additionally, you can redeem the offer one time online and as many times as you would like in store. 🙂

Always,

Danee

[mnda]

Awesome! Thank you so much! I may swing by my usual Sephora and seek out some staffers who know me- that’ll help as well! 

Thanks again for checking on that for me!

[hsmith93]

I am rouge and I never got this email. If I wasn’t scrolling through Twitter and saw a comment, I would have no clue about this whole thing. Let’s just say I am not happy. 🙄

[natchagom]

Same here. One of my friend posted about this on her Facebook. I tried checking my email and only saw an email from Sephora Rouge about new products.

[ZakiyaBT]

Hi @hsmith93

I am so sorry to hear that you did not receive this email or mailer. If you would like for me to refresh your email subscription settings, please send me a PM with your registered email address and I can do that for you. Please also note that if you are a Rouge client, you can shop online using the code YESROUGE starting today until 9/3. Please note that you can use this code one time only online, however, you can use the code multiple times in store. I hope that this helps. 

Best,

Zakiya

[val2222]

Can you refresh mine as well. I get emails about new products etc... but nothing about this sale. Not even in the app.

[luvmadeup]

Can you please refresh mine as well?  Thank you in advance! 

[DaneeBT]

Hi @luvmadeup,

I've refreshed your email subscription settings as well! Additionally, our VIB and Insider members will receive an email in the near future regarding this promo. Please keep an eye out 🙂

Always,
Danee

[yazmin8910]

Hi would you be able to refresh mine as well?  I haven’t received emails from Sephora in a while As well. 

[luvmadeup]

Thank you DaneeBT for resetting it so I'm sure to get all of my emails!☺

[mnda]

Would you be able to refresh mine as well? I only found out about it from my sister texting me. 😞

[lipst1ckjunkie]

Is anyone else peeved about the 1x use online code? There are so many items that are never available in store and frankly the only reason I shop at Sephora is ease of online ordering as often as I’d like. Ladies (and gents!), might be time to reconsider. #Saks often offers 20% off beauty so watch out for that. I’m done with ordering at Sephora where my loyalty amounts to very little.

[Adriadne]

I live within an hours drive of a couple of Sephora stores in Michigan, but I wouldn’t want to step in any of them. They’re beyond filthy. Even the one at Somerset, the nice mall, is disgusting.

I’m cheesed that I can only use the online code once. I’ll be definitely looking out for the Saks sale and purchasing elsewhere when I can.

[LouisBelle]

I agree!

I am in NY so I have quick Access to plenty of Sephora stores, both in NYC and Long Island, yet I still think it isn’t cool that the promo can only be used once online, because there are items that are “online only” or always out of stock in stores.

Just so happens that I was in Sephora this morning for a PERK facial, and 2 items I wanted to pick up were out of stock. I do have things in my cart for my one online purchase, but I’m not checking out yet because I want to make sure I didn’t forget something that’s only available online.....Sephora would actually make more sales if they allow more than ONE online purchase with the promo code, IMO.

[blacksocks]

I’m also unhappy with the one time use code. I live in the territories so the closest Sephora is in another province. Plus, items keep selling out. I’d like to be able to buy some of my items with the code and then if by chance the other items come back in stock (which I have seen happen) be able to use the code again. I’d definitely spend way more money with a multiple use code, with the one time use code I’m afraid to use it in case of out of stock items coming back!

[Katherinelynne]

I am super disappointed with the 1 time use code. 😔 Being a Rouge member and not being able to stop in store is extremely disappointing. When the closest Sephora is a 6 hour drive 1 way. I don't understand why you can buy in store multiple times but not online???? I only get to come in store usually 1 time a year. I really hope you change this for your customers that support Sephora that don't have access to a Sephora.

[beautyblues101]

Yessss!!! The closest store to me is 5 hours drive and I cant justify driving 10 hours to go to sephora cause I forgot something in my online order lol. I understand the need to not allow multiple orders because of people doing multiple orders because of samples but one suggestion could be limiting the coupon code to 5x or something or having it unlimited for the rouge as the sale is 10 days long and you can always find more money under your pillow to shop with 😉 I have already placed my 1x order as soon as the sale went live and I am trying not to even look at sephora anymore because I know I'll want something else. Second theres a limit of 2 gift cards per online order I know you can call and place the order but that was a risk I didnt want to take fearing something from my cart will be out of stock by the time the helpline opened in the morning. Anyways the other suggestion I have to avoid multiple orders is just to not offer samples during the sale. I'd much rather not have 3 tiny samples than to not be able to use my 20% off on something I really want but initially forgot. Pleaseeeee change this for next time!!!

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@Katherinelynne wrote:

I am super disappointed with the 1 time use code. 😔 Being a Rouge member and not being able to stop in store is extremely disappointing. When the closest Sephora is a 6 hour drive 1 way. I don't understand why you can buy in store multiple times but not online???? I only get to come in store usually 1 time a year. I really hope you change this for your customers that support Sephora that don't have access to a Sephora.

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[Conniemac01]

I’m just a little shy of reaching my Rouge status...am I allowed to use my VIB code once online and then my Rouge code online after that?

[StephanieBT]

Hi @Conniemac01 I will take a look at your account and send you a PM with more info shortly!