Bank is charged, but NO order placed

[khamah]

Last night, when I wanted to finish my order bank is charged but no order placed.  What can i do please pay back my money or replace order

[LaurieBT]

@khamah, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!