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Post in Customer Support
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Arrived Damaged- Kat Von D Shade + Light Quad

15155495879551114860261.jpg

 

 

Product arrived today in this condition.

 

I was disappointed to open my package only to discover that the quad had been ruined in transit. I would like to exchange for an undamaged one (If need, I can schedule to take it to a local JCP)

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Re: Arrived Damaged- Kat Von D Shade + Light Quad

Hi @Violet82, I am SO sorry to see your palette arrived in that condition! Please send me a PM with your order number so I can help. Thanks!

Stay Fabulous,
Zanna

Re: Arrived Damaged- Kat Von D Shade + Light Quad

Issue was resolved, thank you. 🙂

RE: Product arrived damage

Ewww
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