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Post in Customer Support
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Violet82
NEWCOMER I Insider
‎01-09-2018 06:02 PM
‎01-09-2018 06:02 PM

Arrived Damaged- Kat Von D Shade + Light Quad

15155495879551114860261.jpg

 

 

Product arrived today in this condition.

 

I was disappointed to open my package only to discover that the quad had been ruined in transit. I would like to exchange for an undamaged one (If need, I can schedule to take it to a local JCP)

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3 Replies
ZannaBT
ALUM II Insider
‎01-10-2018 04:55 PM
‎01-10-2018 04:55 PM

Re: Arrived Damaged- Kat Von D Shade + Light Quad

Hi @Violet82, I am SO sorry to see your palette arrived in that condition! Please send me a PM with your order number so I can help. Thanks!

Stay Fabulous,
Zanna
0
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1 Reply
Violet82
NEWCOMER I Insider
‎01-14-2018 08:46 PM
‎01-14-2018 08:46 PM

Re: Arrived Damaged- Kat Von D Shade + Light Quad

Issue was resolved, thank you. 🙂

0
Reply
BrwnSugaG
RISING STAR III Rouge
‎01-09-2018 06:55 PM
‎01-09-2018 06:55 PM

RE: Product arrived damage

Ewww
0
Reply
1 Reply
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  • 3 replies
  • ‎01-09-2018 06:02 PM
  • 647 views
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  • 3 Contributors
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