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Post in Customer Support

App crashing when adding samples?

Is anyone else experiencing an issue with the app not allowing you to add Samples to the order? I can click the two samples I’d like, then once I click ‘Done’, the app freezes and I need to close the entire app. 

 

The app is up to date and I’m on IOS. 

Re: App crashing when adding samples?

@Kelly57 I'm so sorry about this! Please try deleting the app and reinstalling it and making sure your mobile device is also fully up-to-date. If the issue persists, please try placing your order on a desktop or the mobile site or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thanks!

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