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Post in Customer Support
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App Error

Hi,

 

For the past few week my Sephora app has been acting a little weird. Every time I try to go to a brand and few all the products it states that there are 0 products.  I have uninstalled the app and reinstalled it, updated the app, and even updated my phone. I even disconnected from my internet server and reconnected.  Nothing seems to be helping with this issue. Can someone please assist with this problem. 

Thank you. 

IMG_6735.png

 

3 Replies

Re: App Error

@Hfcarolina I'm sorry to hear that! I will send you a PM to help. 

Re: App Error

Keely - you emailed me for info… I have an iPhone 14 and I’m using version 23.6.1. Please help fix this glitch!! Thank youuuuuuu!

Re: App Error

@HANNHUNG Thank you! I have shared this with our technical team to look into further. 

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