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Post in Customer Support
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About returning products

hey I recently got the Anastasia Beverly Hills brow definer and can I return it in store and switch it to brow wiz , is that possible ??

Re: About returning products

Hi @Sarawong22,

 

Sephora's returns and exchanges policies depend on if you are located in the U.S. or Canada.

 

If located in the U.S., you can find our Returns & Exchanges policies here. >

https://www.sephora.com/returns-exchanges

Products can typically be refunded or exchanged within 60 days, and within 90 days for store credit.

 

If located in Canada, you can find our Returns & Exchanges policies here. > https://www.sephora.com/customerService/customerServiceTemplate.jsp?mediaId=12300054&country_switch=...

Products can typically be returned or exchanged within 30 days. I hope this information helps!

 

- Laurie

RE: About returning products

Yes, as long as it was gently used and within their return policy you can exchange it for a different product
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