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Post in Customer Support
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20% off code not working

I got a 20% off discount code in the mail but when I try to use it it says it's for select BI members only. Anyone know why this is? 

1 Reply

Re: 20% off code not working

Hi @ClaraML

 

I will look into this then send you a PM.

 

Regards,

Danee

Re: 20% off code not working

My coupon in the mail is not working either. I was hoping to treat myself to some new perfume.

Re: 20% off code not working

@elisianfields I will send you a PM to help. 

Re: 20% off code not working

Iโ€™m having this same issue. Received 20% off coupon in the mail but when I entered the code at checkout, itโ€™s showing only available for select BI members.

Re: 20% off code not working

Iโ€™m having the same issue!! the kohls coupon works but the one specifically for Sephora.com will not work for me ๐Ÿ˜ž 

Re: 20% off code not working

Hi @KatherineBeth9,

 

I'm sorry to hear this and I'll send you a message shortly.

 

Best,

Laurie

Re: 20% off code not working

itโ€™s not working for me either which is devastating โ˜น๏ธ

Re: 20% off code not working

Hi @taebae95,

 

I'm sorry to hear this and I'll send you a message.

 

Best regards,

Laurie 

Re: 20% off code not working

I got one to and it's not working. SUCK

 

Re: 20% off code not working

Hi @Kyla115,

 

I'm sorry about this! I'll send you a message shortly.

 

Warm regards,

Lauire

Re: 20% off code not working

I also got this coupon in the mail and it isnโ€™t working, plus I wont be able to now get the spend $75 to get 500 points since it ends tonight. 

Re: 20% off code not working

@taylorrod133 I will send you a PM to help. 

Re: 20% off code not working

Hey Iโ€™m having the same issue itโ€™s not working for me eitber

Re: 20% off code not working

Hi @marsiaylesha,

 

I'm sorry to hear this and I've responded to your message. Thanks!

 

Best,

Laurie

Re: 20% off code not working

I got a promo code in the mail too, but it is giving me error for BI only. Please help!

Re: 20% off code not working

@LaineMM I will send you a PM to help.

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