My account
Why can’t I make any purchases been trying for 2 days now it won’t
even allow me to open my cart
0
2
| 0 Hearts
|
2 Replies
|
Re: My account
Hi @Britbratrose, I'm sorry about this! Can you please try placing your
order on both the browser and the app? On the browser, please clear your
cookies/cache or switch to a different browser. On your...
0
1
| 0 Hearts
|
1 Reply
|
Re: My account
Hey I tried everything it was working the other day but then it started
acting up again doing the same exact thing
0
0
| 0 Hearts
|
0 Replies
|
Evaluator Program 2024
Hello! I was wondering if there is an evaluator program that is active
and wondering how I can sign up? Thank you!
0
1
| 0 Hearts
|
1 Reply
|
Re: Evaluator Program 2024
Hi @Alyssareneeme, Thank you for reaching out! My apologies, we do not
currently have an evaluator program. For more details about our Sephora
Affiliates program please visit:
https://www.sephora.com/beauty/affiliates Best regards,Laurie
0
0
| 0 Hearts
|
0 Replies
|
Scentsets GWP - incorrect perfumes
Hello,I received my scentsets mothers day GWP today and almost ALL of
the perfumes are different than the ones advertised. I did not receive
Tom Ford Cafe Rose which I was most interested in, or any t...
0
3
| 0 Hearts
|
3 Replies
|
| 0 Hearts
|
2 Replies
|
Re: Scentsets GWP - incorrect perfumes
Hi there, I had a similar experience but I recieved half which were
men's samples in the mother's day sample pack? Very disappointed!
Thanks, Brittany
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
6 Replies
|
| 0 Hearts
|
5 Replies
|
| 0 Hearts
|
4 Replies
|
| 0 Hearts
|
3 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Customer service
Worst customer support left the chat saying oh I need to assist someone
else
0
1
| 0 Hearts
|
1 Reply
|
Re: Customer service
@ggn13 I'm sorry to hear that! If you have additional questions or need
further assistance, please let reply with your inquiry so we can assist
you further.
0
0
| 0 Hearts
|
0 Replies
|
Review Submission Error
I keep getting an error when submitting a review. I’m trying to submit a
review for Shaz & Kiks Ultra Hydrating Turmeric Root Shampoo. Product
was just launched today on Sephora but hasn’t gone live. ...
0
1
| 0 Hearts
|
1 Reply
|
Re: Review Submission Error
@cobaltbeauty17 I see that you have submitted a review for this product,
which is currently pending moderation and why you are now receiving an
error message when trying to submit another one. It can ...
1
0
| 1 Hearts
|
0 Replies
|
I wish sephora stopped using CDL
So.... Whenever i see that my sephora package is being delivered by CDL
i panic. My package is usually stolen, but CDL's customer service likes
to say "lost". This has happened to me every time sephor...
0
2
| 0 Hearts
|
2 Replies
|
Re: I wish sephora stopped using CDL
@Sherree720 Thank you for taking the time to share your feedback with us
regarding one of our carriers and I'm so sorry to hear about this. I
will share your feedback directly with the appropriate team.
1
1
| 1 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Exchange
I would like to exchange my concealer since the product number is darker
that I used to use and last week I exchange with the number because the
color that I have been used was brighter but when I thi...
1
2
| 1 Hearts
|
2 Replies
|
Re: Exchange
@maneliam yes, you should be able to! You can learn more about our
return/exchange policy here: https://sephora.com/returns-exchanges
0
0
| 0 Hearts
|
0 Replies
|
Re: Exchange
@maneliam I would contact customer service to get clarification
0
0
| 0 Hearts
|
0 Replies
|
TAX EXEMPTION
Hello, how can I add my tax exemption card to my account? For in store
and online purchases.
0
19
| 0 Hearts
|
19 Replies
|
Re: TAX EXEMPTION
Hi @Lucas555545, I'll send you a message shortly to assist. Best, Laurie
0
18
| 0 Hearts
|
18 Replies
|
| 0 Hearts
|
3 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Re: TAX EXEMPTION
Hi could you also send me the info to do status exemption online!
Thanks!
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Re: TAX EXEMPTION
Hello I was just wondering if you could help me with this same issue,
thanks!
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
7 Replies
|
| 0 Hearts
|
6 Replies
|