did anyone get dried out mascara?

[frostalla]

this was the only thing I was excited about because grande is all about lashes but both my mother's and mine so dried out we can't test them! won't be buying the full size for sure if it dries out fast. also don't care for more black eyeliner because I don't ware it and who wants body wash....

[Lisalaw13]

Yes. Mine was dried out too. I didn’t say anything because it has happened a few times in past and I’m to the point of possibly canceling.

[aalenaa]

same with mine... Ive been checking out the full size product for a while and was also looking forward to testing it out!!

[kevinbt]

I'm sorry to hear that, @frostalla! I am sending you a private message to help. 

Regards, 
Kevin

[erineca]

Mine is dried out too! I am so bummed.  Can you help?

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[keelybt]

@erineca and @Lisalaw13 So sorry to hear that! I will send you PMs to help.