Farewell from PLAY! by SEPHORA

[SephoraPLAY]

After years of helping you discover new brands and try the buzziest products, PLAY! is ending to make room for something even better. Over the past six months, we’ve been behind the scenes making plans for an exciting new release that we can’t wait to show you. Thank you for letting us into your lives (and your mailbox). We hope you found some new favorite products and learned a few tips and tricks along the way. Goodbyes are never easy, but we promise you’ll love what we have in store for you next.

If you’re a subscriber with questions about this change, be sure to check out our FAQs for more information.

Learn more >

[Lisha00]

I’m sad to see Sephora Play box cancelled. It was my favorite sub box!

[SephoraPLAY]

We understand, and we hope you love the new Sephora Favorites we're releasing as much as PLAY! 

[Mngrrl]

sad to see this program go.. @Anonymous is there a way you can put the option to see you past boxes to shop from? I did that a lot as I didn't need to remember names to search or if I wanted to quickly see what t a certain product did/how to use. I just tried looking and I can't see it anymore 😟

[bookwyrmm]

Is this group still going to be around?

[tinazhang718]

will the new program include full size products?

[Anonymous]

That would be awesome!

[tinazhang718]

too bad. I really loved the program.

[SephoraPLAY]

We'll miss it you, but we're excited for you to enjoy the new sets and hope you give them a chance. 

[alicia32]

This was my favorite subscription box, and for a great price. so super sad to see it going!

[Whattodo]

So sad that Sephora is ending Play box. A lot of people look forward to it, especially during this time. $10 was affordable. Raising to $25 for luxe is going to be tough especially for people who may now have to decide between food, rent or make up at this time. 

Thanks for listening.

Sincerely, 

Just another nurse.

[BeautyScientist]

@Whattodo There should be a $10 option available in May. I'm holding out to see what it is. Hopefully we can choose our products. This would be a step above the original Play! and make it worth consideration. 😀

[SephoraPLAY]

@BeautyScientist Correct, Sephora Favorites HELLO will be launching in May for $10

[sepwhora]

You all shipped my box to the wrong address .... This is the SECOND MESS UP you all have done...I am LIVID. I called your callcenter and hold time is 45 mins plus...  

[hippyTexan]

Sad to see Play go but I’m glad I will be getting the last box to remember the fun by!

[SephoraPLAY]

@hippyTexan What's been the best product you've discovered via PLAY! ?

[hippyTexan]

Oh there are so many but I have to say Im happy I learned about the brand Fresh because I really love their skincare products now. I’ve enjoyed trying all my samples from them! But most everything has been great ❤️

[kauaijane]

But what about Jackie?  After so many tutorials she seems like my beautiful best friend - the one who knows how to help me look my best.  I'll miss her.

[Anonymous]

Really frustrated and even more frustrated after watching the YouTube video that you have to purchase a box each month. I might as well just pick out 25$ worth of make up. I hate having to sit at the computer and fight with a server to get a box. If I want that kind of anxiety I’ll wait fir Jeffrey Star releases

[Anonymous]

Such a sad time to end something many of us look forward to each month. I know a lot of people did endless conplaining about the box, but some of us really enjoyed it. I was one of those people who looked forward to it every month. Its not realistic for me to spend $25 or more on a kit each month. I can't believe in the hardest of times Sephora would cancel the Play! box. I'm literally spreachless. Very sad.

[SephoraPLAY]

Hi there @Anonymous The new sets will have something for everyone - great value and more options to chose from, but it will not be a monthly subscription like PLAY! was and the boxes will be totally your choice on whether to buy or not. The first new set launches on April 28th, and we will have a Sephora Favorites Hello kit launching in May for $10. You can check out more info on all the Sephora Favorites Kits here - https://www.sephora.com/brand/sephora-favorites

[Hpayton]

For the new boxes what time will they be available to purchase on the 28th? Will it be at midnight? Also how much are these new boxes?