AUGUST SNEAK PEEK!

[SephoraPLAY]

Ready to meet your beauty sidekicks?

This month, you’re getting at least one of these products:

• NARS Velvet Matte Lipstick Pencil in Dance Fever
• SUNDAY RILEY A+ High-Dose Retinol Serum
• GLAMGLOW SUPERTONER Exfoliating Acid Solution Toner

P.S. Your box will arrive the third week of August!

NARS - Velvet Matte Lipstick Pencil - Dance Fever

Sunday Riley A+ High-Dose Retinol Serum 1 oz/ 30 mL

GLAMGLOW - SUPERTONER ™ Exfoliating Acid Solution Toner

[Anonymous]

Yes!!! It’s driving me nuts!

[fallingstar924]

Same here.

[Serda]

Hey Play the email link is showing July box and not August. You might want to fix it.

[StillSheryl]

WTH??? I’m getting the EXACT same box as I got last month?? Seriously, Sephora??? If that’s true you are out of my life! The Allure box looks so much more enticing.... Just sayin’.

[MissyMoCali]

I canceled as soon I received my sneak peek for August (then they didn’t send it). I’ve been getting the Allure and Fab Fit Fun boxes for a few months now and I love them. More money but a better value since Sephora has gone down hill so badly.

[AgentPinktastic]

My allure box was actually amazing. I got some full sized stuff although the purliss primer I didn't like (settled in my fine lines, including the ones that I didn't know I had!) so for $15 it was a huge win. Didn't throw out anything, got a really nice full sized eye cream, too.

[Anonymous]

Huh I'm not getting any of these this month, I would of loved those items 😔 any one of those would of been nice, I hope it's a mistake & I do get 1 since that's what this says 

[waynesbabe10]

why cant I veiw my box?

[fourty9soldier]

Wondering this too?

[mallymalmal07]

I’m wondering this also....I got the email about seeing what was in my box but the page is gone. 😞

[LaurieBT]

Hi @mallymalmal07,

I am sorry for the trouble and this is being looked into further. Thank you for sharing this feedback with us! 

Best regards,

Laurie

[Anonymous]

When are we supposed to be able to see our box/bag on the website? Mine has already shipped and I still can't see what I'm getting on the website. It still shows July.

[AHowie]

You generally can't see what products you get online unless your box is actually delivered. 

[Anonymous]

What is going on PLAY!!! I specially put no skin care products! I go to a dermatologist and have special prescription medicated treatments so I can’t use any of the stuff that’s sent! For the past 3 months 90 percent of my products are for skin ughhhhhh. Please what do I have to do for them to stop coming please tell me and I’ll do it!!! I loveeee the concept of this but I haven’t been able to buy any real makeup because all I get to try is skin stuff!!! Please help!!! 

[Subscriptionmom]

Wait, wait, wait...where can you fill out specifics on your profile like do or don't want certain items?  What I filled out was so vague :(. And I'm having same issue not being able to view this month's items. It's so frustrating  

[BykerKitty]

Me too!

[RebeccaBT]

Hi @Anonymous,

I am so sorry to hear this. When you set your PLAY! preferences we try to send items as close to your profile as possible. However, there is no guarantee we can send an exact match each month. We do appreciate this feedback. I will forward this feedback to our PLAY! Team for review and consideration for the future. Thank you!

Best,
Rebecca

[BykerKitty]

there is nowhere to specify preferences. I am allergic to perfumes. only want cruelty free products. No more masks, hair products. 

[Subscriptionmom]

@ Rebeccabt where can I fill out stuff like that?  When I filled out it didn't ask me anything about products I want or colors just really general information. I was hoping to be able to put stuff like I want more makeup/hair stuff but my questionnaire didn't ask anything like that.:(

[BykerKitty]

you get that with Ipsy. I have both subscriptions but now going to cancel Play. really boring basic products, not what I want either.

[Anonymous]

What is going on PLAY!!! I specially put no skin care products! I go to a dermatologist and have special prescription medicated treatments so I can’t use any of the stuff that’s sent! For the past 3 months 90 percent of my products are for skin ughhhhhh. Please what do I have to do for them to stop coming please tell me and I’ll do it!!! I loveeee the concept of this but I haven’t been able to buy any real makeup because all I get to try is skin stuff!!! Please help!!!