Sephora Rewards Bazaar Previews and Discussions

[lachaton]

A thread for updates on the Rewards Bazaar, including previews of upcoming rewards and discussion regarding the upcoming rewards and questions.

New rewards are posted on Tuesdays and Thursdays - usually right around 9 am PST / 12 pm EST

There is a separate thread for feedback on reward redemption and experiences which you can find here:

 http://community.sephora.com/t5/Beauty-Insider/Sephora-Rewards-Bazaar-Redemption-Experiences/td-p/27...

And an interim thread for discussions on perks after the old one was removed during The Great BT Migration of 2017:

https://community.sephora.com/t5/Insiders/Rewards-Bazaar-Previews-and-Discussions-Thread-Missing/m-p...

For the official Sephora FAQ thread on the Rewards Bazaar: http://community.sephora.com/t5/Beauty-Insider/The-Beauty-Insider-Rewards-Bazaar-FAQs/td-p/2539566

For questions or information on smaller 100, 250, and 500 point perks:

Spoiler

http://community.sephora.com/t5/Beauty-Insider/Active-Point-Perks-Rewards-9-The-Bigger-and-Better-Ed...

General information:

Spoiler

• The Rewards Bazaar is supposed to have new point perks released on Tuesdays and Thursdays between 9 am and 5pm PST
• There is no set time for the perks to be released - we have to wait and see when they become available between 9 and 5
• However, so far the rewards have been released almost exactly around 9 am PST
  There seem to be only a few perks added at a time (each day)
• Some perks will be listed as "coming soon" and may arrive on a later date
• The newly added perks will range from 100 points to 50,000 points
  Sephora's T&C state that the larger perks (750 points +) are only available online
• The smaller 100-500 point perks are available in store, while supplies last There are limited quantities of the perks available
• We aren't sure why the rewards seem to appear on different devices/browsers at different times There may not be any "big" point perks added.
• Some days we may only see smaller 100, 250, or 500 point perks added.
• Updated Terms & Conditions (as of August 16, 2016):

 

• Previews are above - note that these are just sneak peeks, as we do not have complete details as to which perks will be available, when, or what's included.
• Additional perks usually pop up as a surprise!

[yuline]

I predicted issues with the cc but can it get anymore SHOCKING? 😳😳😳😱😱😱

[LillieLR]

I am very disappointed....I have complained so many times and Sephora does not care and I get the same response "we are sorry, limited quantitiy, please contact us few mins before they drop and we can get it for you"....like people who are working, going to school or aren't online 24/7 miss out all these rewards. 

And in store, you don't have ANY type of rewards available any time I go. 

[treestar86]

I saw one response that said the rewards are a bonus for shopping here.  so basically they think we should just be grateful to get anything...lol.

oh well, I'm poor and don't have that many pts. anyway, and I like the 100 pt. rewards...

[Chicklet5]

You can PHONE them BEFORE the rewards drop? How is that fair?

[LillieLR]

they just told me to contact them few mins before and once it drops they can order it for you. so they said they dont see the rewards go live until 9am but once it hits 9am they can order it for you.

[Chicklet5]

I agree with all your comments this points rewards prize system is pretty awful. I called customer service telling them the Nars rewards never even showed up for me and they basically told me yeah, there's a limited number and that was the end of the convo. 😕 

I saw the benefit perk for a second and had it in my cart but as usual it was out of stock by the time I clicked on check-out. 

Very disappointed again. I really hope someone is reading these comments and can pick up on how much this is annoying customers...

[nikkirosay]

Ok Sephora literally just pissed me off, I stalked the rewards bazaar all the way up to noon and refreshed it and all the nars are sold out like how the eff does that even happen??? What’s the damn point

[Cassandramo]

also loaded the second my clock moved to time for a chance at a Nars reward and agree that they loaded as sold out. A 50 rouge reward for 1000-1200 would be nice instead of that 1500 they're pushing for too 🤔 Rewards could stand to be improved for sure

[Dillydots]

Yeah the NARS loaded as sold out. There is no way they dropped early or anything. I was literally stalking the site on my iPad, laptop, desktop and phone.

[amanda0000]

Yeah I can never redeem any good rewards!!!!

[Ashes97]

They were in stock on Tuesday when I checked out the rewards, but it doesn’t look like they actually restocked for Thursdays. I’m assuming that’s a norm since I’ve seen it happen often now.

[nikkirosay]

I saw it Tuesday too!! I added to my cart that day and then it wouldn’t let me redeem it, then they where taken off such a shame

[veronika23]

@nikkirosay  the NARS rewards loaded as sold out... sometimes that happens... not sure why but they were never live. I've seen this happen many times before.

ETA: The only two rewards that I saw were live were from Benefit. And the gc... although the 100$ disappeared pretty fast. Had it in my cart and it was gone before I could checkout.  Also a bunch of previous sold out rewards loaded as sold out as well... so not sure who does that part of the website but FFS get your sh!t together!

[niki172]

@veronika23 you saw a $100 GC?? Wow I guess I'll have to take more "bathroom breaks" on Tuesdays and Thursdays at work to try and catch one :D.

[veronika23]

@niki172  for a split second! It loaded somewhere between 12:03 and 12:06 I think. It wasn't loading so I decided to check the US site and it wasn't there either... got back onto the Canadian one and it was there... went to checkout and it disappeared from my cart. Usually says sold out and stays in my cart as sold out but this time it was gone... so I don't even know if people were able to checkout with it?  This 50$ one is even more of a joke!

[jennnyyb]

Posted below but hard agree

Refreshed the second it turned 9 (pst) & it was already sold out... I get there's only 5 avb but not sure how that's possible?

This is a joke & Sephora's literally wasting everyone's time. If you're going to do this just don't release anything!

[nikkirosay]

Oh yeah my b guys I’m on the east coast so there’s a three hour difference lol forgot to mention that

[misst]

same here... they were gone instantly. 😞

[kimmien]

Me too. They were definitely never in stock. So sad, didn’t even get a crack at it.

[veronika23]

Win a million... Who's entering?

[howconnie]

Today I got an email from Ulta offering me 5x the points to purchase skincare. This trick disgusts me. I’m not going to complain but I am going to discuss this among the beauty community and vote with my wallet. Sometimes I feel like companies take those that purchase beauty for granted. I feel like we are often manipulated with false hopes and this feels like that.