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Post in Customer Support
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Canceled order

My order was canceled 2 weeks after I ordered it 

Re: Canceled order

@MattP424, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: Canceled order

Hi @MattP424 

sorry to hear this. I would call the store, or if you ordered online support chat is open hopefully they can help 🙂

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