how do you sharpen your sephora waterproof eyeliner, it seems to soft for the normal sharpener

[Anonymous]

I have 2 of your Sephora waterproof eyeliner pencils, I cant seem to sharpen them they seem too soft.  Do I need a special sharpener, or am I doing something wrong?

[Jackalita]

Take the top tip off. The thing that twist. Stick a cutip and push the pencil through a bit. It worked for me! Let me know if it works for you.

[ibblej]

@Anonymous Weird makeup hack: If your pencil is too soft when you go to sharpen it, you might try putting it in the fridge for five-or-so minutes before hand. The product will get stiffer temporarily while cold, making it cleaner to sharpen, but go right back to normal once it gets back to room temperature.

[Anonymous]

I also cannot find anything to sharpen my wide eye pencil; the standard sharperners for wide pencils don't work.

It is the Waterproof liner - wide pencil - I bought it in San Fran and I'm really frustrated. I like the pencil but don't live near a Sephora.

Based on well over 1,000 people looking at this same question online, I think Sephora needs to tell people when they buy the pencil that it needs a special sharpener; I assume that's the case.

I'm taking a knife to mine now, but just making a mess. Very, very frustrated.

[kathy749]

My husband took a knife to mine, just to try to get this sharpened.  Now it's ruined.  I have three different sharpeners, even a jumbo sharpener.  This is way, way too hard.  This is a great eyeshadow/liner.  Fix this, Sephora.

[XimenaL]

I agree. Before I bought it I asked the worker “how do I sharpen this?” She told me the regular dual sharpener works. Well, she misinformed. Several later, I still can’t get anything out of my pencil. Very frustrating 

[lylysa]

I have a generic, cosmetic pencil sharpener that works just fine on my Sephora liners (pictured below, just to ensure we're covering the same liner :)):

Even something like the Sephora sharpener can work for these pencils:

[havanese]

I used an inexpensive standard eye pencil sharpener and it shaves just like a pencil.  No need to worry about what looks like plastic.  Tip still looks rounded after sharpening down the outer part.

[FaithBurgos]

Hello, so I have that exact same eyeliner. However the tip of it broke and I was trying to figure out whether or not it rolls up... so is there any way it can roll up or is it actually broken..?

[quspork]

@FaithBurgos It doesn't roll up, just sharpen it down to get the tip back.