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AnonymousInsider

what is the return policy of something bought online? if it isn't a perfect match, can I take it into the store?

 
2 Replies

Re: what is the return policy of something bought online? if it isn't a perfect match, can I take...

Hi @Anonymous,

 

Yes! Products purchased online can be returned by mail or in-store. Generally, we can accept gently used products for return or exchange with proof of purchase and within our return policy time frames. 

 

Please find our full Sephora US and Canada return policies below, and feel free to send me a private message if you have any questions!

 

Sephora US:

https://www.sephora.com/returns-exchanges

 

Sephora Canada:

https://www.sephora.ca/returns-exchanges

 

Best,

Laurie

AnonymousInsider

Re: what is the return policy of something bought online? if it isn't a perfect match, can I take...

Okay thank you very much. This will be my first purchase with Sephora and it's kind of expensive LOL so I just wanted to make sure the hip it wasn't a perfect fit that I could take it to the store and personally match it to my skin

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