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Post in Customer Support
canadaj
NEWCOMER IV Rouge
‎02-16-2018 03:16 AM
‎02-16-2018 03:16 AM

vib welcome kit?

hi, i haven't received my welcome kit. in store they didn't know anything. how do i receive this?
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ZakiyaBT
ALUM II Insider
‎02-16-2018 02:34 PM
‎02-16-2018 02:34 PM

Re: vib welcome kit?

Hi @canadaj,

 

I am so sorry to hear this! You should have received a Welcome Offer email that included your VIB perks instead of a physical welcome kit. If you have not received this email please send me a PM for further assistance.

Best,

Zakiya

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  • 1 reply
  • ‎02-16-2018 03:16 AM
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