unable to cancel same day delivery subscription

[juleelauren]

Hello, I used the trail for same-day delivery subscription and attempted to cancel the trail on multiple occasions but it never worked and was no longer showing in my subscriptions. I had received a email that a delivery was placed from Sephora… i had not placed an order so I checked my bank statement and had been charged $67 CAD for same day delivery subscription. I was wondering if there is any way to get a refund for this as it hasn’t been 24 hours yet. I am a high school student that cannot afford this subscription, and likely wouldn’t use the delivery subscription anyways.

[keelybt]

@juleelauren I'm sorry to hear that you were having trouble. i will send you a PM.