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Post in Customer Support
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shipping speed change

I need to upgrade to expedited shipping and will pay the 10 dollars for the 2 day subscription if required. I really really need my order before Saturday. it's Tuesday at 11:30PM. I can't call and I emailed Sephora but im just not sure. my order number is 

XXXXXXXXXX

Re: shipping speed change

Hi @avadoll,

 

I've removed your order number from this post for security purposes. I apologize, we're unable to change or modify orders once they've been placed.

 

If you need additional assistance, please feel free to send me or any other Mod a private message. Thank you. 🙂


Best Regards,


❤️ Raquel

Re: shipping speed change

i know from previous orders that once you submit your order they cannot change it, not even the address.

Re: shipping speed change

@avadoll I highly recommend you take down your phone number from your post as that is sensitive information that I’m sure you don’t want to publicize. If you are in need of customer service assistance, I recommend you post your concern in the Customer Support thread or chat/email/call the sephora hotline. If you already placed your order without flash shipping , I highly doubt it will make it to you by Saturday but I would still attempt to talk to a live customer support person just in case they can work a miracle for you. If you want to sign up for Flash shipping, you can do so on your account page. Best of luck!!!!

Re: shipping speed change

Lol thanks so much you guys but that isn't my phone number it's my order number. I really appreciate the help and such!

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